📬 PAVE Consumer Support

Last updated: 13 July 2026

For help with PAVE, contact the monitored ARTEX STUDIOS LTD support address: info@artex-studios.com.

🧭 Support topics

• Account access and Sign in with Apple
• Location permissions and nearby map features
• Finding, claiming or redeeming rewards
• Missing, expired or unavailable rewards
• Steps, walking activity and progress features
• Map reports and community content
• Reporting harmful or inaccurate content
• Friends, visibility controls and blocking where available
• Privacy requests, account deletion and data rights
• Crashes, bugs, technical issues or app performance

🗑️ Account deletion

You may initiate deletion of your PAVE account inside the app at: Me > Settings > Account > Delete Account.

If you cannot access your account, contact us from the email address linked to your PAVE account and include "Delete Account" in the subject line. More detail is available at /consumer/delete-account.

📎 What to include

When contacting support, include as much as possible:

• The issue you are experiencing
• Your device model and iOS version
• Your PAVE app version
• Steps to reproduce the issue
• Screenshots or screen recordings, if relevant
• The email address linked to your PAVE account, if applicable

🏢 Company details